Questions to ask before hiring a car

Compare the full arrangement, as well as the daily rate. Use this checklist with the vehicle provider or Kahayadrive when reviewing a hire request.

Compare listed vehicles

1. Match the car to the journey

Check seats, luggage space, transmission, dates and route suitability. Ask whether the listing is self-drive or strictly chauffeured. Describe long journeys or unusual roads before acceptance rather than assuming any SUV is suitable.

2. Agree the full cost

Ask for the rental total, driver charges if needed, security deposit, fuel policy, mileage allowance, delivery and return fees. Clarify parking and late-return charges. A security deposit is different from a part-payment toward the hire.

3. Confirm the documents and permissions

Ask which ID, passport or licence documents the provider requires and how additional drivers are authorised. Confirm any age, licence or cross-border restrictions directly. Requirements can vary; this checklist is not a substitute for the agreement.

4. Read the insurance and cancellation terms

Ask what cover applies to the actual hire, the excess, exclusions and what to do after a breakdown or incident. Ask what changes, cancellations and extensions cost. Get those answers before paying; no universal cover or refund promise should be inferred from a listing.

5. Record collection and return

Agree the handover location and time, record condition and fuel with the provider, and know who to contact during the hire. Keep the booking reference and receipts. Contact customer care if the agreed vehicle or terms change.